Free Shipping: We offer free shipping on all area rug orders being delivered within the contiguous USA
Free Shipping Small Parcel: As long as we have a valid email address with your order, we will email you the tracking number when your order ships. Most of the time, our rugs will be delivered to a residence without requiring a signature. The rug will be wrapped in plastic to help keep it dry, but please consider whether there is a weather safe place for the driver to leave your rug if you will not be home to receive it. Carriers will require a signature if delivering to a business.
Free Shipping Truck Freight: Curbside Delivery - Rugs that are 9' x 12' and larger, as well as some bulk orders will be shipped via freight line. Truck freight is different than standard UPS or FedEx in that it is curbside delivery and you will be responsible for carrying the product from the curb into your house or school or wherever it's going, unless a loading dock is available. The most important thing to remember about truck freight is that you must inspect the package at the time of delivery. If the roll has any damage, or if there is any reason for you to be at all concerned about damage, please write "PRODUCT DAMAGED" clearly on the sheet that they ask you to sign. This simply insures that if there is any damage, it will be easier to take care of the problem.
Free shipping applies to the contiguous USA only. Unfortunately, we cannot ship orders for free to Alaska, Hawaii, US territories or anywhere outside the USA. However, we can provide a shipping quote if you are interested. This also applies to shipments going to Canada.
International customers with an order going overseas can independently hire a freight forwarder/broker to handle pick up, freight, import duties and taxes of your order. Rug weight and dimensions can be provided upon request for this purpose.