Free Shipping

Free Shipping: We offer free shipping on all area rug orders being delivered within the contiguous USA

Free Shipping Small Parcel: As long as we have a valid email address with your order, we will email you the tracking number when your order ships. Most of the time, our rugs will be delivered to a residence without requiring a signature. The rug will be wrapped in plastic to help keep it dry, but please consider whether there is a weather safe place for the driver to leave your rug if you will not be home to receive it. Carriers will require a signature if delivering to a business.

Free Shipping Truck Freight: Curbside Delivery - Rugs that are 9' x 12' and larger, as well as some bulk orders will be shipped via freight line. Truck freight is different than standard UPS or FedEx in that it is curbside delivery and you will be responsible for carrying the product from the curb into your house or school or wherever it's going, unless a loading dock is available. The most important thing to remember about truck freight is that you must inspect the package at the time of delivery. If the roll has any damage, or if there is any reason for you to be at all concerned about damage, please write "PRODUCT DAMAGED" clearly on the sheet that they ask you to sign. This simply insures that if there is any damage, it will be easier to take care of the problem.

International Shipping:

Free shipping applies to the contiguous USA only. Unfortunately, we cannot ship orders for free to Alaska, Hawaii, US territories or anywhere outside the USA. However, we can provide a shipping quote if you are interested.

Most of our catalog is eligible for small parcel shipping via DHL. Simply add the item to your shopping cart and proceed with your billing and shipping details. Shipping prices, which includes any duties and taxes, will automatically be figured into your total.

For our larger rugs (9' x 12' and larger), we have the following policies regarding international orders:

  • does not ship products overseas, however, you could independently secure a freight forwarder or broker. We can provide you with rug dimensions so that you may obtain a quote from the freight forwarder of your choice, and we will be happy to provide any necessary paperwork for import. The rug can be picked up at our mill in Georgia or we can ship it to your freight forwarder within the contiguous USA for free.
  • Customer is responsible for any and all shipping charges including shipping, insurance, duties, taxes or additional fees associated with international shipping
  • Products will not be shipped until full payment is received and processed via wire transfer or credit card.
  • is not responsible for any damage incurred during shipment overseas. Insurance may be an option, but the courier is solely responsible for damage.
  • Any carpet purchased for international use is non-returnable and non-refundable

 Some freight forwarders we have worked with in the past are:

Please note that we have no affiliation with these companies, so any transaction for services would be solely between them and you.

Thank you for your interest in our products! If you would like to proceed with an order, please email: to request package dimensions and weight of a specific item.