Most (but not all) KidCarpets come with either a Lifetime, 15 Year or 10 Year Limited Wear Warranty (depending on the style). Please click on the "click here for quality information" link for each product to get specific warranty information for that product.

The serging around KidCarpets are made from the strongest fiber on the market. Unfortunately, however, it can still be damaged. Damage can result from many things, such as: cutting it with a sharp edge during opening, some types of abrasive cleaning equipment, children picking at it, etc. Therefore, our warranty on the serging is as follows: Customer can ship the rug to us at their expense (usually about $20 to $70, depending on the size). We will then repair the serging for free. We will then ship the rug back to you for free. Care must be taken not to vacuum over the serging. If you prefer, it is suggested that repairs be made using a hot glue gun at the first sign of fraying. This will prevent the serging from fraying further.

Note: If your KidCarpet is soaked in water, the colors may run. This is not covered by the manufacturer's warranty.

Please call 1-888-308-4884 if you would like further details.