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How do I take care of my carpet?
We recommend Capture Cleaning Kits (or another dry clean kit)
for spot cleaning your Kid Carpet. If you would like more
information on Capture, or if you would like to find a store
near you that sells Capture, Click
here to go to the Capture web site. For more information
on spot cleaning specific stains, please visit: http://carpet-rug.com
Vacuuming cannot wear out your carpet, but soil can. Even
with entry mats, eventually dirt and grit can become embedded
in your carpet's pile. When that happens, your carpet will
become discolored and matted. Up to 80% of the soil in carpet
is of the dry particulate type that can be removed with a
vacuum cleaner.
If you need to have your carpet professionally cleaned, we
recommend a "hot water extraction" (for natural
fibers, such as wool or cotton, discuss the cleaning options
with your professional). You should have as few chemicals
as possible used in the cleaning when you hire a professional
cleaner. The only professional system that we recommend is
the milliCare system - http://www.millicare.com
It is always best to test a cleaner on an inconspicuous spot
on the carpet/rug before applying to the entire piece.
Household chemicals, medications and cosmetics can permanently
stain or remove color from your carpet. These household chemicals
often are the culprits of "mystery stains" because
they may not discolor the carpet for several days or weeks.
The best prevention is to keep household chemicals away from
your carpet.
The serging around KidCarpets are made from the strongest
fiber on the market. Unfortunately, however, it can still
be damaged. Damage can result from many things, such as: cutting
it with a sharp edge during opening, some types of abrasive
cleaning equipment, children picking at it, etc. Therefore,
our warranty on the serging is as follows: Customer can ship
the rug to us at their expense (usually about $20 to $70,
depending on the size). We will then repair the serging for
free. We will then ship the rug back to you for free. Care
must be taken not to vacuum over the serging. If you prefer,
it is suggested that repairs be made using a hot glue gun
at the first sign of fraying. This will prevent the serging
from fraying further.
Please call us if you have any questions.
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